Privacy Policy

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, postal address, and other identifiers.

• Service-related Information: Booking preferences, grooming service history, feedback, and images with your consent for promotional purposes.

• Sensitive Information: We do not collect sensitive information unless explicitly required (e.g., medical information related to skin or hair treatments).

• Cookies and Usage Data: Automatically collected data related to your visit to our website, such as IP address, browser type, and page interactions.

We collect personal information in several ways, including:

• Directly from you: When you book a service, contact us, or provide feedback.

• Website interactions: Through forms, cookies, or analytics on our website.

• Social media: When you engage with us through platforms such as Facebook or Instagram.

We use your personal information for the following purposes:

• To provide you with our barbering and grooming services.

• To manage and confirm your appointments.

• For internal record-keeping and service improvements.

• To send you promotional materials, updates, or special offers (you can opt out at any time).

• To process payments for services rendered.

• To comply with legal obligations or protect our rights.

We do not sell or rent your personal information. However, we may share your personal information:

• Service Providers: With third-party companies that help us operate our business (e.g., payment processors or IT service providers), only when necessary.

• Legal Obligations: To comply with legal obligations, respond to lawful requests by public authorities, or protect our legal rights.

• Social Media: If you’ve provided consent, images may be shared on our social media platforms for promotional purposes.

We recognise the importance of protecting children’s privacy. We will only use images of minors with explicit written consent from a parent or legal guardian. We will not knowingly collect personal information from children under 16 without such consent. Parents have the right to request the removal of any such data at any time.

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include:

• Secure storage of electronic data.

• Using password-protected access and encrypted data transmission.

• Regular auditing and updating of security practices.

While we strive to protect your personal information, no data transmission over the internet or any public network can be guaranteed to be 100% secure.

You have the right to request access to or correction of the personal information we hold about you. If you wish to access or update your personal information, please contact us at hello@usoandcobarber.shop. We will respond within a reasonable timeframe, typically within 30 days.

We may use your personal information to send you marketing communications regarding promotions, new services, or special offers. You can opt out of receiving such communications by:

• Following the unsubscribe link in our marketing emails.

• Contacting us directly at hello@usoandcobarber.shop.

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies collect anonymous information about how you use our website, such as pages viewed, time spent, and the links clicked. You can manage your cookie preferences through your browser settings.

Our website may contain links to third-party websites. This Privacy Policy does not apply to third-party sites, and we are not responsible for their content or privacy practices. We encourage you to read their privacy policies when visiting their websites.

Although Uso & Co Barber Shop operates in Australia, some of our third-party service providers may store or process your personal information overseas. In such cases, we ensure these providers comply with Australian privacy laws or offer protections that meet or exceed the APPs.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will revise the “Effective Date” at the top of the page and notify you by email or a notice on our website. We encourage you to review the policy periodically.

If you have any concerns or complaints about how we handle your personal information, please contact us at hello@usoandcobarber.shop. We take privacy seriously and will address your complaint in accordance with Australian privacy law. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Contact Information

Email: hello@usoandcobarber.shop